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Posted: Friday, February 23, 2018 5:51 AM

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Requisition No:31043

Agency: Veterans Affairs

Working Title: ADMINISTRATIVE ASSISTANT I - 50000876

Position Number:50000876

Salary: $25,479.22

Posting Closing Date: 03/05/2018

Req #31043

Administrative Assistant I


VA Medical Clinic, Bureau of Claims Services

Anticipated Location to be Orlando, Orange County

Internal Agency Posting Only current employees of the FDVA will be considered.

Starting Annual Salary: $25,479.22


Must have served as a member of the Armed Forces of the United States; and must have been separated from such service under honorable conditions.

A DD-214 or proof of entitlement to Veterans Preference MUST accompany your application.

Education and Employment History must also be verifiable.

In addition, the following is required:

  • Current employee of Agency.
  • Five (5) years secretarial or clerical work experience.
  • Proficiency in Microsoft Office Suite: Excel, Word, Outlook, especially Excel Pivot Tables.
  • Experience in internet research and web-based applications.
  • Excellentcustomer service and interpersonal skills.
  • Experience proofreading official documents.
  • Viable Level 2 background screening on file.


The incumbent is anticipated to be located at the VA Medical Clinic in Orlando, Orange County, Florida Department of Veterans Affairs, Bureau of Claims Services. The primary responsibility of the incumbent in this position is to perform administrative and professional administrative duties in support of the Bureau.

Use standard office computer for word processing, data entry, and data retrieval from existing department databases. Gather pertinent data and information for preparing reports for review. Collect and maintain statistical data for use in monthly, quarterly, and annual reports. Prepare presentations using graphs and charts from data collected in department databases. Pivot Tables. Maintain proficiency in Microsoft Word, Excel, Outlook and Power Point computer software.

Greet and screen all persons entering the office to determine level of assistance required. Log each individual into the department computer database.

Respond to telephone inquiries to determine the level of assistance required. Document calls and assign callers to Veterans Claims Examiners or direct calls to appropriate VA Medical Center/Outpatient Clinic or other government agency for appropriate assistance. Receive and review incoming mail and sort and distribute to appropriate individual for response. Complete forms and documents using department computers, or prepare forms manually if computer is not available. Compose and type routine office correspondence. Maintain privacy of all clients protected health information, and ensure that the office is in compliance with current federal and state privacy regulations.

Prepare reports correspondence and process routine mail. Review and correct all written documents, paper and computer, prior to being released by the supervisor. Maintain office inventory of equipment and consumable supplies. Order and receive office supplies as necessary.

Perform other related duties as required to include but not limited to attendance at conference meetings, training and seminars. Assist other Bureau of Claims personnel as required.

This position is in the Career Service System

This The State Personnel System is an E-Verify employer. For more information, click on the E-Verify Website

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.Candidates claiming Veterans Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

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